FAQ

Frequently asked questions

Everything ISP owners usually ask before switching to Tamim ISP Billing System.

It is self-hosted software you install on your own server or VPS. You keep full ownership of your client data, and there is no recurring per-client fee to us.

It connects to any RouterOS device through the MikroTik API, and supports the most common GPON OLT vendors used by ISPs and WISPs across South Asia. Contact us with your exact hardware model to confirm compatibility.

Yes. Use the demo login on our Demo page to explore the live dashboard, or request a guided walkthrough with our team.

A standard LAMP/LEMP stack: PHP 8.1+, MySQL 8 or MariaDB, and a small VPS (2 vCPU / 4GB RAM comfortably handles a few thousand clients).

Yes, every plan includes installation assistance, and Professional and Enterprise plans include guided onboarding for your team.

Yes. Connect any local SMS gateway or SMTP provider and Tamim ISP Billing System will send due-date reminders, confirmations, and suspension notices on your schedule.

Cash and manual entry are supported out of the box, and the Payment Gateway module adds bKash, Nagad, Rocket, and card payments with automatic reconciliation.

Starter supports one router. Professional and Enterprise support unlimited MikroTik routers and OLT devices.

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